Movir honors your privacy and undertakes to make maximum effort in order to protect your privacy.  The purpose of this Privacy Policy is, among other things, to explain the procedures of Movir relating to the privacy of its customers, and how it uses the information provided to it by users or collected by it as part of the provision of services.

Identification by mobile device

The principal way in which we identify users of our system is by means of the telephone number of their mobile device.  Accordingly, access by an unauthorized party to a mobile device is likely to enable such party to exploit the account and/or Application installed on the mobile device of the user. We entreat users to guard and protect their mobile devices by security means such as access code and/or use of electronic fingerprints to open the mobile device, in order to protect their privacy and prevent unauthorized use of the Application and/or the Site.

Types of information

This Privacy Policy relates to two distinct types of information. “Personal information” is the entirety of data that is likely in itself, or when found next to other data, to be used to identify a person, and including first name, family name, residential address/mailing address, profile picture, email address and any other private detail that you shall provide to Movir at the time of use of the services by means of the Application and/or the Site. The personal information that you provided to Movir (other than details relating to payment processing, as detailed below) shall be maintained in a secured database by Movir and access to it shall be limited.  Furthermore, information regarding specific uses that you made by means of the Application and the Site, including, without limitation, dates of moves that you performed, origin and destination, payment details, type of vehicle and the service provider that provided you the requested services, will also be collected by means of the Application and the Site and shall be deemed part of the “personal information” as aforesaid.

As opposed to personal information, “statistical information” is information that includes various data that are not identifying and cannot bring about the exposure and discovery of the source of the data.  The statistical information collected by us and by third parties is likely to include information regarding your patterns of usage of the Application and/or the Site, the services which you requested, the geographical location of the cellular device from which you connected to the Application, etc.  The statistical information collected by the Application and the Site and in certain circumstances by third parties is stored separately from the personal information about you, and its usage is different from the use made by Movir of personal information, all as described below.

For the avoidance of doubt, all statistical information that relates to or is linked to personal information shall be deemed personal information, for so long as this connection exists.

Provision of information and collection of information

The personal information that you provided to Movir of your own initiative, at the stage of registering for the Application and/or at the time of ordering services by means of the Application and/or registering for an account, shall be saved as aforesaid in Movir’s database (hereafter: the “Database“).

At the time of provision of the personal information to Movir, you must make sure to provide correct, complete, accurate and non-deceptive details.  Please note, you are not obligated to provide such personal information, however be aware that without the provision of such personal information, it is possible that Movir, the Application and the account will not be able to provide you with the requested services, including making contact with you. To the extent that there will be changes to the personal information that you provide for the Application and/or your account, you will be able to update such data.

Use of information

  1. Movir will use the personal information that you provided and/or statistical information collected by it for purposes of provision of the services, and for purposes of changing and approving content, and the services of the Application and/or the Site such that they will be suited to the nature of the users of the Application, including their actual preferences, as shall be reflected from the analysis of the statistical information that Movir shall collect regarding patterns of usage of users of the Application and/or the Site.
  2. Movir shall use the personal information that you provided in order to contact you as needed by means of email and/or text messages according to the details that you provided at the time of registration in connection with your use of the Site and/or the Application, and/or to send you from time to time newsletters and/or messages, as well as updates of special offers of the Application, improvements to the services provided and/or the products offered, coupons, notices and/or various advertisements that we believe you may find interesting (hereafter: “Advertising Material“). Marking the √ in the designated box, as well as the continued use of the Application and/or the account and your general agreement to this Policy constitutes your agreement to receive Advertising Material in accordance with Section 30A of the Communications Law (Telecommunications and Broadcasting), 5742-1982. Please note that subject to provisions of this law, you can elect at any time to cease to receive Advertising Material as aforesaid by means of deletion of your details from the mailing list of the Application and/or the Site.  This may be done by sending a request to be removed from the mailing list via email to the Application or to the Site at the address:
  3. Movir will use the statistical information collected and stored with it for its internal, marketing and commercial purposes, including to ensure operation of the Application, the Site and to develop and improve the structure of the Application, the Site and the services provided by them, etc. In this regard, Movir may engage third parties for purposes of collecting and analyzing the statistical and anonymous information in order to study usage patterns of yours and other users of the Application and/or the Site, in a manner that will not identify you and/or the other customers of the Application and/or the Site in a personal manner.
  4. Movir is entitled to use the information that you provided or information that it collects for any other purpose relating to the supply of the Services, including for any purpose described in this Privacy Policy and/or in other provisions of the Terms of Use.
  5. Any use of personal information mentioned in Sections A-D above also applies to delivery of personal information by Movir to entities relating to Movir, including a parent company, subsidiary or controlled company.


Delivery of information to third parties

Personal information – Movir shall not deliver personal information to third parties except in one of the circumstances detailed hereinbelow:

  1. If Movir requested your permission, and you provided your express consent thereto;
  2. If the delivery of the personal information וn ties except under one of the circumstances detailed hereinbelow:
  3. subsidiary or controlled prupose relating ot the is to representatives of Movir and/or someone acting on its behalf, and it is to the extent required and necessary for purposes of supplying the Services and operating the Application and/or the Site;
  4. In order to comply with any law, including in response to a legal proceeding, discovery order or request of a court or any other authorized tribunal or authority, which directs Movir to deliver your details or personal information about you to the court or tribunal or other authority or to any third party;
  5. In the event of a legal dispute between you and Movir that will require disclosure of your details;
  6. If you shall perform actions using the Application and/or via it and/or by means of the Site that in the view of Movir violate law or contradict the Terms of Use;
  7. If Movir shall sell the activities of the Application and/or the Site and/or shall transfer in any manner the Application and/or the Site, in whole or in part, to any third party, whether or not for consideration, whether by means of an assignment of rights or by provision of a license or sub-license – and in the event that Movir shall merge with another entity or shall merge the activities of the Application and/or the Site with the activities of a third party, provided that such third party shall be required to fulfill all of the provisions of the Terms of Use, including the Privacy Policy.

Statistical information – Movir may transfer statistical information, with or without consideration, to third parties which whom it is engaged in business or other relations, including companies engaged in analysis of anonymous statistical information for purposes of improving the Services offered by the Application and/or the Site, or for other purposes, in Movir’s sole discretion.

Please note: We will not collect personal information about you without your consent, which was given, inter alia, by your acceptance of the Terms of Use.

You are not obligated to deliver personal information pursuant to law. You hereby agree and represent that the personal information that you supply to us is given of your own free will, in order that we may supply you with the services and therefore you agree that we will store the information that you provided to us in a database which may be registered in accordance with requirements of law.

Cookies and local storage

At the time of use of the Site and/or the Application, Movir or third parties may use technology that is customary in the industry and is known as “cookies” and Flash or similar technologies, that store certain information on the cellular device and/or the computer of the user, which enables Movir to operate certain attributes automatically, and improves the user experience of the user of Movir services. The cookies will assist Movir to enable operation of an automatic process of connection to the Site and/or the Application.

The majority of internet browsers enable users to delete cookies from the user’s device, to block receipt of cookies or to receive notices before the storage of cookies. However, it should be noted that, if the user deletes the cookies or does not enable their storage, or if there are the attributes of Flash, the online experience of the user via the Site will be limited.

Right to view information

You are entitled to view the personal information that accumulates about you in Movir’s database. Before you may view and/or update and/or delete personal information accumulated on you, we must verify your identity, in our sole discretion. Verification of your identity may include, inter alia, questions regarding your email address, a verification code that will be sent to your telephone number and questions regarding previous trips you took (hereafter: the “Identification Process“).  After we receive a request to view information, we will act in order to supply you with the requested information within a reasonable period of time. If you find that the information is wrong or not current, you are entitled to contact Movir to amend and/or update the information and/or if you wish to delete personal information about yourself from Movir’s database, at the following email address  Please note, the deletion of such information may prevent Movir from supplying you with the services and/or the products of the Application and/or the Site, in whole or in part.  If you will request from Movir to delete personal information about you, Movir reserves the right to transform the personal information into statistical information, which will not allow for your identification.

Links to third party websites

Certain links included in the Site enable users to access websites or services that are not related to Movir. These links are offered for your convenience only.  These websites and services are not controlled by Movir, Movir is not responsible for their availability, does not endorse them, is not responsible for any of the content (including advertisements, products and other information) that appear on them or that are ordered through them (including links included in them), and is not responsible for the privacy policy or other practices appearing on them or customary to these third parties.  Your entering into, using and reliance on such websites, services and content and any interaction between you and these third parties is at your responsibility, and you alone shall bear any expenses relating thereto.  Movir reserves the right to cancel or delete any link at any time.  You agree and confirm that Movir shall not be liable, directly or indirectly, for any damage or loss that is caused, in relation to or as a result of any service, content, product or other information available by means of these websites or services.

Information security

In the Application and on the Site, Movir implements current information security systems and procedures.  You should note that although these systems and procedures reduce the risk of unauthorized penetration to Movir’s computer systems and servers, they do not provide absolute protection against hacking and/or such unauthorized access.  Therefore, Movir does not undertake that its Services will be totally resistant to penetration or unauthorized access to information stored on Movir’s computer systems. Furthermore, you must guard your user name and password to the Application and/or the Site, and avoid disclosing them to any other person and you should make sure to change your password every few months.